Trust & Safety Center

Safety, Security & Verification

Your safety, dignity, and privacy are the absolute bedrock of Apollo Matrimony. We are committed to fostering a secure, trusted environment where Tamil families can search for alliances with complete peace of mind.

Trust & Safety Center

Your safety, dignity, and privacy are the absolute bedrock of Apollo Matrimony. We are committed to fostering a secure, trusted environment where Tamil families can search for alliances with complete peace of mind.

Our Multi-Layered Verification System

Every single profile registered on Apollo Matrimony goes through mandatory mobile OTP authentication. Members who display our Verified badge have successfully completed government ID or photo validation checks reviewed by our moderation team.

Essential Safety Guidelines for Every Family

While our moderation team works around the clock to screen and monitor profiles, personal vigilance remains your strongest safeguard. When interacting with prospective matches online, please keep these golden rules in mind:

1. Never Send Money or Financial Assistance

No genuine match or family will ever ask you for money, loans, investment tips, gift cards, or emergency financial transfers. If anyone asks for monetary help under any pretext, report them immediately.

2. Keep Conversations Within the Platform Initially

Take your time getting to know a prospective match through our secure in-app messaging system before shifting to WhatsApp or personal phone numbers. This gives you time to build mutual trust safely.

3. Conduct Independent Verification

Verify educational and professional claims independently. Insist on video calls, arrange family introductions, and verify references before committing to major life decisions.

4. Meet in Public Spaces First

When scheduling your first face-to-face family meeting, always choose a reputable public venue. Inform a trusted relative or friend of your whereabouts and expected return time.

5. Safeguard Sensitive Personal Documents

Never share copies of your Aadhaar card, PAN card, bank statements, salary slips, or passwords with online contacts as "proof of character." Genuine families will respect your privacy.

Recognizing Red Flags and Suspicious Behavior

Fraudsters and scammers typically exhibit distinct patterns. Be extremely cautious if you encounter any of the following warning signs:

• Profiles with overly glamorous photos that refuse to participate in live video calls.
• Individuals claiming to be NRIs facing sudden emergencies, customs delays, or travel blockages requiring money.
• People who evade direct answers regarding their native district, family background, or employment.
• Anyone asking for financial assistance, investments, or bank credentials.

Reporting and Immediate Assistance

If you ever feel uncomfortable, suspicious, or unsafe during your matchmaking journey:

• Click the Report Profile link located on every profile and conversation view.
• Reach out to our Trust & Safety response unit at [email protected].
• Our team treats every report with confidentiality and prompt intervention.