Apollo Matrimony ("we," "our," or "us") is dedicated to protecting the privacy and personal data of every bride, groom, and family member using our platform. This Privacy Policy details the types of personal data we collect, why we collect it, how it is processed, and the robust controls available to you.
1. What Information We Collect
To deliver an accurate, safe, and culturally relevant matchmaking experience, we collect information you provide directly to us:
- Account Credentials: Full name, gender, date of birth, mobile phone number, and email address.
- Matrimonial Profile Details: Community, sub-caste, gothram, mother tongue, height, physical status, marital status, education, occupation, annual income, diet, and lifestyle preferences.
- Astrological Details: Date of birth, time of birth, place of birth, star (nakshatram), rasi, lagnam, and dosham details for horoscope and Jathagam Porutham matching.
- Family Details: Parents' background, native location, siblings, and family values.
- Photographs and Identity Documents: Profile photos, government-issued photo identity proof (for verified status), and address verification.
- Technical and Transactional Data: IP addresses, device identifiers, session cookies, and payment metadata processed via PCI-DSS compliant payment gateways (we never store raw credit or debit card numbers).
2. How We Use Your Information
We process personal data strictly for legitimate matrimonial purposes:
- Enabling search, algorithmic matching, and compatibility recommendations.
- Facilitating secure in-app communication and expressions of interest between verified members.
- Preventing fraud, spam, fake profiles, and duplicate registrations.
- Authenticating logins and sending transactional notifications via SMS, WhatsApp, and email.
- Ensuring compliance with legal obligations and responding to regulatory inquiries.
3. What Information Stays Private
Your discretion and peace of mind are paramount:
- Phone Numbers and Email Addresses: Completely hidden from search results and public visitors. They are only revealed when you accept an interest or explicitly grant access.
- Photo Privacy: You can configure photo visibility to Public, Visible to Registered Members, Visible Only to Accepted Interests, or Password Protected.
- Horoscope Privacy: Choose whether your birth chart is openly viewable or shared solely upon mutual family approval.
4. Third-Party Sharing and Data Transfers
We never sell, rent, or trade your personal information to third-party advertisers:
- Service Providers: We share data only with authorized vendors who provide critical infrastructure services (cloud hosting, SMS gateways, payment processors) under strict confidentiality agreements.
- Legal Compliance: We may disclose data if required by law, subpoena, or government authority to protect the life, safety, or legal rights of individuals.
5. Data Retention and Account Deletion
We retain your profile data as long as your account remains active:
- You may pause or hide your profile at any time through your privacy dashboard.
- If you request account deletion, all personal data, photos, and messages are permanently purged from active databases within 30 days, except for statutory financial audit logs required by law.
6. Your Rights Under DPDP Act 2023
Under India's Digital Personal Data Protection Act (DPDP Act 2023), you hold the following rights:
- Right to access a summary of personal data held about you.
- Right to correct, complete, or update outdated personal details.
- Right to erase personal data and withdraw consent at any time.
- Right to grievance redressal through our Data Protection Officer.
7. Security Safeguards
We implement industry-standard security protocols:
- End-to-end HTTPS encryption for all data in transit.
- Secure salted password hashing and cryptographic token management.
- Routine security audits, penetration testing, and rate limiting to thwart automated scraping.
8. Contact Our Data Protection Officer
For privacy inquiries, rights requests, or feedback regarding our privacy practices:
- Email:
[email protected]
- Response Time: We acknowledge requests within 48 hours and resolve queries within 30 business days.
